What NOT to do at your Drs office!

DO NOT come into the office on your cell phone, talking to the receptionist at said office on your phone AND at the window, stating that you have been holding for 7 minutes but you're at the office now. If you're at the office now then you obvioulsy see how busy it is.

DO NOT start complaining about how long you waited on hold as soon as the receptionist picks up the phone... chances are there is someone else on hold and taking 2 mintues to rant about how long YOU were on hold just means that the other person on hold has to wait 2 more minutes... and the cycle continues. Please just tell us what you need and end the convo!

DO NOT call 5 times in a 30 minute span to ask if the Dr has responed to your message yet. We will call you back when she does. Until then, please stop thinking you are the ONLY patient there.

DO NOT flip your lid and yell at the receptionist when she lets you know you have a balance, especially a 3 dollar balance. We do understand your frustration that your insurance did not cover the entire claim, but WE are not your insurance company. We don't mind you asking questions, calmly.

DO NOT run your Dr or their staff down in the parking lot, the store, or anywhere outside of the office to talk about your medical needs. If we aren't IN the office, then chances are we aren't on the clock, and chances are we cannot answer your questions without looking at your chart, which obviously isn't right in front of us.

DO NOT atuomatically think it is the doctors/staffs fault that you aren't being seen at exactly your appointment time. Each appointment is allotted a certain amount of time, and it is very possible that one or two or maybe even more patients held the doctor up longer then expected (probably complaining about having to wait too long).

DO NOT come to the office before we open or after we are closed and BANG on the door. And if we do not answer your rudeness DO NOT take it upon yourself to go around to the back door.

DO NOT tell us you missed your appointment because you were on a cruise, and then tell us that you do not have the money to pay your copay.

DO NOT treat the office staff or the doctors like shit. Chances are one day we could  be YOUR customer, and I'm sure you wouldn't appreciate being treated like shit.

Thank you, have a nice day!